Guest orders park here first — you review, edit, and confirm before anything reaches the kitchen. No QR? Take the order yourself. Either way, nothing gets misheard or misplaced again.
Figures are illustrative, based on early Menew deployments, and will vary by restaurant.
Pending orders wait for your confirmation. Kitchen tickets show their live status the moment they change.
Every customer order parks as "pending" first — the waiter reviews, edits, and confirms before it reaches the kitchen.
Swap items, adjust quantities, add modifiers, rename seats or add a person — all from the waiter station, totals update live.
Each staff member gets their own PIN and personal link — every confirm, edit, and void is attributed to that exact person in the audit trail.
Each order on the waiter station shows a real-time chip: 🧾 In kitchen · 🔥 Preparing · 🔔 Ready — no need to walk to the pass.
No QR? No problem. Waiters can build and submit a full table order directly from the station — with sizes, options, and notes.
A chime fires when a new order needs review, and again when the kitchen marks one ready — waiters are notified instantly across the floor.
Fewer trips to the pass, fewer misheard modifiers, and a record of who did what.
Guest orders park as "pending" first — you review, edit quantities or modifiers, and confirm before anything reaches the kitchen. A last chance to catch a mistake or upsell a side.
Every order on your station shows a real-time chip — 🧾 In kitchen · 🔥 Preparing · 🔔 Ready — so you know exactly when to swing by a table, no trip to the pass required.
Some guests would rather order out loud than touch a phone — no problem. Build and submit a full table order directly from the station, with sizes, options and notes, exactly like a guest would.
A chime fires when an order needs review, and again when the kitchen marks one ready. Turn on push and it reaches the device even with the screen asleep or the tab closed.
Add the waiter station to the home screen of any phone or tablet — one tap opens it, no browser bar, no bookmark to dig for mid-service.
Each staff member gets their own PIN and personal link — every confirm, edit and void is attributed to that exact person in the audit trail. Good for accountability, good for you when a dispute needs settling.
Swap items, adjust quantities, add modifiers, rename a seat or add a person to the table — all from the station, before you confirm. Totals update live.
Made a mistake, or a guest changed their mind? Void it — it's never just deleted, it's logged in the audit trail with who and when.
Cash, card, delivery, pickup, reservations — the front-of-house command centre lives one page over.